6 articles found.
Getting Started
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Account Management
This article explains how to troubleshoot an FTP login issue where the connection gets stuck at the directory listing stage. It covers checking the FTP account, verifying the domain connection, and testing the FTP connection again
Domain & DNS
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DNS / Nameserver Configuration
This guide explains how to update the nameservers of an active domain. Log in to your domain account, open the Domains section, select the domain, choose Manage Nameservers, enter the new nameservers, and click Change Nameservers to update them.
cPanel
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General
This article provides a straightforward method to resolve DNS resolution failures by logging into cPanel, verifying A records in Zone Editor, confirming Nameservers, and flushing local DNS cache.
cPanel
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General
Learn how to add a new domain or create a subdomain in cPanel in just a few steps.
Domain & DNS
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General
How to connect the domain to hostcry
Hosting
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General
Purchasing a hosting plan at hostcry