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13 articles found.
This article explains how to fix an SSL certificate that is not active on a website. It covers selecting the domain, adding the SSL certificate, private key, and CA bundle in cPanel, installing the certificate, and verifying that the website is accessible securely through HTTPS.
This article explains how to troubleshoot an FTP login issue where the connection gets stuck at the directory listing stage. It covers checking the FTP account, verifying the domain connection, and testing the FTP connection again
This guide explains how to update the nameservers of an active domain. Log in to your domain account, open the Domains section, select the domain, choose Manage Nameservers, enter the new nameservers, and click Change Nameservers to update them.
This guide explains how to unlock your domain and obtain the EPP/Authorization code (also known as an Auth-Code) required to transfer your domain to a different registrar.
This guide explains why emails sent from a new professional domain might land in the recipient's spam folder. It provides actionable steps to improve email deliverability, including building domain reputation and verifying SPF/DKIM records.
A quick guide on how to use the SRF record checker tool to verify and troubleshoot your domain's DNS configurations.
How to add, remove, and manage domains in cPanel.
This guide walks you through the steps to restore or download your data using JetBackup 5 in cPanel. You can easily roll back your full account, specific databases, emails, or domains to a previous working state.
Easily verify your domain's DNS records (A, MX, TXT) and check propagation status using Hostcry’s free DNS Lookup tool.
Learn how to add a new domain or create a subdomain in cPanel in just a few steps.
Learn how to quickly retrieve domain registration details and ownership information using Hostcry’s intuitive WHOIS lookup tool.
How to connect the domain to hostcry
